Our Privacy Policy

Effective July 27, 2009

Columbia Technologies, LLC realizes that our customers are concerned about their personal privacy and we are committed to respecting and protecting your personal privacy concerns.  This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy. We reserve the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.

Our E-mail Policy

If Columbia Technologies, LLC has your e-mail address on file as a result of placing an order with us, requesting information or signing up for our product news mail, you may receive occasional e-mails notifying you of new products and special offers that we think might interest you. We will not sell your e-mail address to a third party. If you prefer not to receive any e-mail of this kind from us, you can let us know by sending an e-mail to info@bigredcalculator.com with the word “unsubscribe” in the subject field.  Columbia Technologies, LLC reserves the right to change or update this privacy policy at any time by posting notice of the change or update on this site.  If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at info@bigredcalculator.com.

Amazon Order Services

Columbia Technologies, LLC has teamed up with Amazon Services to make buying quick and easy. Selections from our store and from Amazon.com are available through our site, which is powered by Amazon Services.  When you order from our web site, you will need to use your existing Amazon.com account or create a new Amazon.com account. Your account information will be collected and used by Amazon.com and subject to the Amazon.com Privacy Notice.  In addition, Amazon.com will provide us with your account information, which will be subject to our privacy policy as set forth below.

Yahoo! and Google Services, Non-Personal Information Collection

Columbia Technologies, LLC has contracted with Yahoo! and Google.com to monitor certain pages of our website for the purpose of reporting web traffic, statistics, advertisement 'click-throughs,' and/or other activities on our website. No personally identifiable data is transferred to Yahoo! or Google.com by us. Where authorized by us, Yahoo! and Google.com may use cookies, web beacons, and/or other monitoring technologies to compile anonymous statistics about our website visitors. However, if you choose, you may opt out from Yahoo!'s collection of such information outside of the Yahoo! distribution network, by clicking on the following link: http://info.yahoo.com/privacy/us/yahoo/ .  You can also opt out from Google.com's collection of such information by clicking on the following link: DoubleClick’s opt-out cookie.

Telephone Orders Through Our Toll-Free Number, Personal Information Collection

We will only collect personally identifiable information (such as name, title, company name, address, telephone number or e-mail address) that you voluntarily provide through our toll-free telephone number. We will use this information for processing your order and providing customer service as it relates to your order.

Use of Information

Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by us to respond to your inquiries or supply you with requested information on us. It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. If you have submitted personal information to us electronically and would like it removed or modified, please contact us. We will use reasonable efforts to comply with your request.

Our Security Policy

Links: 

This Web site contains links to other sites. We do not warrant or otherwise accept responsibility for the content or privacy policies of those sites.

Tellephone Orders Through Our Toll-Free Number, Personal Information Collection

We will only collect personally identifiable information (such as name, title, company name, address, telephone number or e-mail address) that you voluntarily provide through our toll-free telephone number. We will use this information for processing your order and providing customer service as it relates to your order.

Security of Telephone Orders Through Our Toll-Free Number

We guard your telephone transactions! The actual transmission of your payment information is done over the Internet with an encrypted connection using SSL (Secure Socket Layer) connection.

Our Shipping Policy

Your satisfaction is our number one goal. We strive to process your orders in 48 hours and we can usually ship to anywhere in the continental United States in 3-5 days. If faster service is required contact the staff at info@BigRedCalculator.com or telephone number (920) 560-4664 from 8:00am to 5:00pm Mon-Fri central standard time.  Costs are determined at time of order and are subject to distance and type of delivery requested.  These rates are subject to change.

Our Refund Policy

Your satisfaction is our number one goal!  We work together with Amazon.com to resolve any issues with your order.  We ask that you first contact our Customer Service Staff to resolve the issue.

Customer Service:
Telephone: (920)560-4664

Email: Info@BigRedCalculator.com

Columbia Technologies, LLC
1521 Oxbow Drive Suite 210
Montrose, CO 81401

Telephone Orders

In the event that your telephone purchase from us was charged to your credit card or paid by check in error or without your permission, we will honor your request to cancel the original transaction and refund your payment in full, as long as the request is made within ninety days of the original transaction, and in the case of merchandise, the merchandise is returned.

Internet Orders

Additionally, for internet orders Amazon.com offers a claims service through the following link: Amazon's A-to-Z Guarantee .  Thank you for your patronage and we look forward to serving you in the future